23 Hour Locksmith

We called Karl and he came over on the same day. He fixed our door locks and was phenomenal at walking us through at what he was doing and the function of the different pieces. Now, our doors feel a lot more secure. I highly recommend Karl and his business. He is professional, kind, and knows what he is doing.

Karl is courteous, prompt and helpful. I have used him multiple times to purchase and and troubleshoot my my lock problems. It's great to find someone who is knowledgeable at their trade.

Karl was great -- professional, skillful and efficient. Not only he repaired the lock promptly, he was also very responsive and organized. It was a great experience working with Karl.

Karl was so nice and very accommodating. I needed a special key which he didn't have, but he called all other places in the area to try to find it for me. He found a place downtown Chicago and said I could get it there. Not many people now a days will go above and beyond like that! He is so nice and very helpful, I strongly recommend Karlock shop in Vernon Hills.

Responsive, Knowledgeable and Professional locksmith located in Vernon Hills, IL. The owner, Karl, has very reasonable rates. He came quickly within 20 mins, opened my vehicle and gave me a good guy rate. If you are looking for a licensed, reputable local locksmith (not a dispatch operated from a call center in India) you found the real deal. Highly recommend!

Karlock came to my new home to rekey all the locks to one key and was fast, friendly, and an overall great value when I had so many other things to deal with. 2 years later when one of the exterior door handles broke off, I just called him up to arrange a time, picked up a new handle set at Menards, then used his drive up service where he rekeyed the new set to match my current key. Quick and Easy!

I recently changed the batteries in my electronic keypad to my safe. Afterwards, I tried to open the safe and it would not. I contact Karl at Karlock in Vernon Hills, IL. During our call, Karl wanted to run through a few self diagnostics on the safe. Karl was extremely knowledgeable about the type of safe and its unique features. His instructions were easy to follow and he successfully guided me to an unlocked safe. I appreciate Karl's technical assistance in this matter and strongly recommend his services for anyone with a lock problem.

This is the best locksmith around. Very professional and stands behind their work. They have changed the locks on my doors and also repaired my front door check. Very happy with their work and I highly recommend them to any one who is in need of a great locksmith.

When everything else failed, Karlock saved the day. I needed to have a key made for our car ASAP.I tried the dealer; I tried Batteries Plus neither was able to help me. They were out of stock and couldn't guarantee when keys would be available. The whole "chip" shortage story. I tried Karlock and within 24 hours my situation was resolved. Karl, went over the top to help me, communicated with me on status and was the best price around.

I highly recommend Karlock to anyone in need of a key, of any fashion, cuz. I think he has it all. I am grateful and blessed to have contacted Karlock. I will refer and share my story whenever possible. Thank you, Karl - Cindy

I am not sure if I was misled or fell into a sales trap. I contacted another locksmith to rekey or change a house lock with another lock I bought from Lowe's (the new lock is $80-$90 and can be re-keyed by myself). The locksmith told me he couldn't rekey the lock but it was installed by a different company and only that company could rekey the lock.

He could replace the lock but he told me the existing lock was much better than the new one. He helped me to contact this company. The person at Karlock (the owner?) told me both my main door and the door to the garage used the same key. I thought the charges of rekeying locks was around $100-$150. Surprise! The charge was over $300! I saw a $95 service call charge.

I don't know if it is a common practice but I was not told. I can understand I should be charged if I only asked him to check/identify an issue but I was actually paying him for a service. I don't think he should charge me that fee. If you take your car for a diagnosis, a shop may charge you a fee. However, if you let them repair you car, they would waive the fee.

There are charges to rekey 2 locks, made additional keys, and other charges. I should have left the lock of the door to the garage as it but the guy said someone with the old key can get it. Now I am thinking that person will need to get into my garage first.too late. I was a little bit confused and made a mistake of ordering 4 keys (who needs that many keys when you can get into the house with garage door opener remotes or keypads?). The locks and the keys were "rekeyed" fine but the total charge was way more than I expected. I should have hire someone to replaced the lock or only myself.

I have dealt with Karl twice and both times had pleasant experience. He was quick, courteous and tidy. I highly recommend Karlock.

I want to add info to my review. I had an automobile lockout. The Mundelein locksmith I had used for all my locksmith needs in the past basically flipped me off. They are now my ex-locksmith.

This is my first time using a locksmith and I was really pleased with the service and Karl was the nicest guy and pretty honest! He's been in business for a very long time! He was very helpful with all our needs and if he can't do it, he will let you know! If I ever need a locksmith again, I definitely will use Karl again! Thank you Karl!

I've just purchased a new-to-me home and wanted to get new locks. I'd used Karlock back in 2004 when I accidentally locked myself out of my condo, so I chose Karl to come over to my new place to give me new locks. Karl showed up on time and gave me competitive pricing. He gave me a couple options and explained each one. When it comes to customer service, Karlock cannot be beat! I absolutely recommend!

I had inadvertently locked an interior office door. I called karlock and they came out right away! Fast, courteous and reliable! I loved that he checked my ID to make sure i was the homeowner! Hopefully i wont be that dumb as to lock a door i cant get in to but i will call them for sure!

Karl responded to our call for help with a jammed deadbolt. He tried to help me over the phone (and told me when I called that he is licensed), came over when that didn't work. It is an unusual (to me) locking system, but he explained it, and checked our other locks as well. Karl was friendly, helpful, knowledgeable and beyond fair price-wise. Karlock also has a store, which is convenient. I will certainly call again when needed, and I am happy to recommend him.

My car door would't open so I waited until their opening time and got a friend to take me over to the shop on Townline - and the door was locked. I called and left a message. This is the only reason I'm not giving a 5-star rating. An hour later I did get a call back. When I asked him pricing, he was straight up about it. When I explained the situation, I was advised to try a quick solution first and then to call back if it didn't work.

I followed the clear instructions and it worked beautifully! Even though I had to wait a little bit, my loyalty was won! I put the phone number in my contacts list and will recommend Karlock to anyone that needs help!

2 times I have written in to the website, and 2 times I have not received a response (I did wait 3 days the second time). I also went to the store, but no one was there. They obviously have more business than they know what to do with, and do not value mine.

EXCELLENT SERVICE! I cannot thank Karl enough for his immediate attention to a matter I had at a former rental property. Karl is a one man shop. He shuts down his storefront to go on service calls. I didn't have an appointment but needed the locks re-keyed immediately. Karl met me at my property within an hour! He is a wonderful guy -- extremely professional. I HIGHLY recommend Karlock!

Kar Locks staff is always helpful on the phone. They helped us re key our new unit when we expanded our business. The are also quick to come help when we had a lockout. Today they answered some questions about a mortise lock that was loose to help me maintain something myself even though they didn't get a service call by doing so. What great customer service. Very knowledgeable and super easy to do business with.