Total Lock and Security, Total Commercial Doors is a St. Louis Missouri based company with AAADM certified technicians for automatic door installation and repairs. With a wood and metal fabrication UL Listed shop. We are a one stop source for all your commercial door, automatic door, frame and hardware needs. Including Automatic Doors, Storefront and Handicap Operator installation and repairs.We have worked with Total Lock for many years. The service they give us is great for our doors and locks. The sales representative is very helpful and always attends to our needs at the St. Louis Housing Authority.
Services
Since our founding in 1999 Total Lock and Security's mission has been to maintain the highest level of integrity while providing sensible solutions tailored to each of our customer's unique needs. We built and maintain our reputation for honesty and professionalism through the dedication of our employees to total customer satisfaction.
Total Automatic Door can provide complete repair and preventative maintenance for commercial and industrial automatic door applications. We pride ourselves on our expert installations, experienced sales team and outstanding "after sales" customer and warranty service, making us the premier automatic door service provider in the Greater St. Louis area market.
St Louis businesses have choose Total Commercial Door for their quality and experience. With over 200 years of combined experience we have been outfitting commercial, industrial, institutional and transportation companies with the correct doors. Call us today and see why we are one of the leading commercial door sales, installation and Service Companies in the St. Louis area.
Security is our goal here at Total, we offer strategically trained locksmiths to assist you in maintaining and developing a master key system that will provide high levels of security to any facility. We will also offer on-site key cutting, repining of cylinders or cores and many other ways to secure your facility that can work with any budget.
Reviews (4)
George B.
Apr 04, 2019
Total Lock and Security re-keyed my building and the job went well. They are very professional and courteous. Our location is very busy with high member usage and very crowded from open to close and the technician was hardly noticed. Great day and great job. Thanks to all who made this go so smoothly.
Douglas Link
Jul 23, 2018
We contracted with TLS to upgrade the electronic lock at our subdivision pool with one that had the capability to be programmed remotely from a computer connected to the internet. This would provide the HOA cost and time savings by enabling the property management company to update permissions on the lock without the need to send a tech out to the pool to update the lock on site.
It wasn't until the new lock was installed that we realized it could only be programmed if connected to the local network at the pool - defeating the cost and time saving purposes. Additionally, TLS "disposed" of our old commercial grade lock without authorization (PDL 3100 with retail value of approximately $1000) which was still in functioning condition and had useful data stored on it.
We made several attempts to allow TLS to make things right, but their written and verbal responses exhibited no empathy towards a paying customer ($2000 job). We hope other businesses and consumers will benefit from our mistake of contracting with TLS by avoiding them at all costs. They are a company that is more concerned about their own bottom line than the satisfaction of the individuals and businesses they take advantage of.
It wasn't until the new lock was installed that we realized it could only be programmed if connected to the local network at the pool - defeating the cost and time saving purposes. Additionally, TLS "disposed" of our old commercial grade lock without authorization (PDL 3100 with retail value of approximately $1000) which was still in functioning condition and had useful data stored on it.
We made several attempts to allow TLS to make things right, but their written and verbal responses exhibited no empathy towards a paying customer ($2000 job). We hope other businesses and consumers will benefit from our mistake of contracting with TLS by avoiding them at all costs. They are a company that is more concerned about their own bottom line than the satisfaction of the individuals and businesses they take advantage of.
Fonsworth B.
Aug 19, 2014
Paul K.
May 24, 2011
Yesterday May 23rd I lost power to the house. OK I don't have a key. There that is out there. I had my house locks replaced and never put a key on my keyring. Well when you tickle the tail of a dragon it will bite you. I came home to take care of my dogs and no power no way to get in. Total Lock does work for the company I work for and I called them for help.
I cannot tell you how amazed I was at how fast they came out. Now the interesting part. I put in Baldwin Locks in my house. They are expensive but I really did not know why, now I know. He tried to pick my locks and tried for about 45 mins. on the three doors. No way he could pick those locks. He said he was sorry but he just could not get in. I am thinking now what?
He says he can drill a lock. I think for a moment and say yes drill I have to get to those dogs. Well he drills the lock and gets me in. He then goes to his truck and finds a replacement cylinder and repairs the lock. What is cool about this is my house had 3 different locks and keys now I have one key that works my doors. So I was able to get in and now I have a key on my keyring to open the house. As a side note he was gone maybe 5 mins and the power came back on. Lucky me LOL!
I cannot tell you how amazed I was at how fast they came out. Now the interesting part. I put in Baldwin Locks in my house. They are expensive but I really did not know why, now I know. He tried to pick my locks and tried for about 45 mins. on the three doors. No way he could pick those locks. He said he was sorry but he just could not get in. I am thinking now what?
He says he can drill a lock. I think for a moment and say yes drill I have to get to those dogs. Well he drills the lock and gets me in. He then goes to his truck and finds a replacement cylinder and repairs the lock. What is cool about this is my house had 3 different locks and keys now I have one key that works my doors. So I was able to get in and now I have a key on my keyring to open the house. As a side note he was gone maybe 5 mins and the power came back on. Lucky me LOL!
