Fortress Safe & Lock provides fast lock repair for those who need help in the greater Cincinnati area. Our team is on-call all hours, because we know that emergencies happen. We strive to provide you with fast, reliable service when you need it. Whether you broke your key off in a lock or your doorknob snapped off, our repair specialists can handle the job.Please contact us any time you need help with your locks, or if you need assistance right away. We'll get someone right out to your location. With our 24/7 on-call service, our master locksmiths are ready for any emergency that might arise, any time of the day or night.
Services
Fortress Safe & Lock offers master key service in the Cincinnati area. We provide a variety of systems for you to select from, and we're happy to advise you if you need help choosing the right one for your building. From doors to cabinets, we can help you dial in the access you select, based upon the master keys we issue.
Fortress Safe & Lock can install access control systems for your building that will increase your security. Electronic locks are often used to restrict access in buildings that need greater control over the flow of employees or outsiders. There are numerous types of systems available, and we can help you find just the right match for your facility.
Fortress Safe & Lock provides numerous safe services to our customers in the Cincinnati area, including sales and repair. With over 28 years experience, we offer customers a great knowledge base and outstanding customer service. Our professionally certified staff is friendly and reliable, and we work hard to make sure you are fully satisfied.
Fortress Safe & Lock has quality doors and door hardware available. From commercial doors to hinges, we have a great selection of stock to choose from. Don't make do with cheap doors and nice locks. A door that does not function properly is not secure no matter how great the locking system. We have doors, frames and related hardware available to secure your facility.
Reviews (9)
Justin Berry
Jun 21, 2022
Frank Dominguez
Mar 12, 2022
Rick F.
Feb 19, 2022
Liam Knight
Mar 10, 2021
Jonathan Hine
Feb 24, 2021
Ronnie Januszki
Nov 23, 2020
Aslinad
Feb 07, 2020
Called yesterday and they told me someone was going to come today. They never gave me an estimated time of arrival but since I work from home, I didn't think it was a big deal. Around 3pm, I called to ask when they were going to show up, this guy tells me that someone already showed up but the person didn't have my phone # to call me and no one was home.
That was a lie. Then he tells me the person who was going to come to my house was working at another site but was going to show up afterwards. The time is now 6:30pm, still no one on site so I called again. A lady this time, told me that it was after hours and she was going to try to get a hold of the "office", she asked for my number. again. Around 7pm I decided to go grab some dinner, and as I'm pulling out the garage, someone calls me and says "WHO IS THIS!?" Then proceeds to tell me that he had someone to come to my house tomorrow!
And that someone already went to my house and CALLED me but no one was home. Another lie. He also told me he showed no reservation for today. Also a lie. I told him I'll just get another company and so should YOU!
That was a lie. Then he tells me the person who was going to come to my house was working at another site but was going to show up afterwards. The time is now 6:30pm, still no one on site so I called again. A lady this time, told me that it was after hours and she was going to try to get a hold of the "office", she asked for my number. again. Around 7pm I decided to go grab some dinner, and as I'm pulling out the garage, someone calls me and says "WHO IS THIS!?" Then proceeds to tell me that he had someone to come to my house tomorrow!
And that someone already went to my house and CALLED me but no one was home. Another lie. He also told me he showed no reservation for today. Also a lie. I told him I'll just get another company and so should YOU!
Rashawn Whitehead
Apr 14, 2019
Horrible customer service, told me they can make a key for my bike, 4 days later I go get the key it get it home it doesnt work, got the run around for another 4 days, manager or owner never called back to resolve the issue, went back up there, manager never there, called a few more times was left on hold until I hung up. Just a waste of time and money. You can literally go ANYWHERE else and get better results. If I could give them a negative star I would
Ay Nako
Apr 08, 2018
Did a good job on re-keying the locks I brought in, though good thing I wasn't in a big hurry. It was the day before the Fourth of July and they definitely were busy, but they told me it would be about an hour or 90 minutes, and then they added on another 1-2 hours after that.and then I heard nothing more the rest of the day. I finally got a call late morning on the 5th. Again, perhaps they were overwhelmed with business, though the lady with the dark hair and glasses did seem a bit unfriendly and mildly agitated that I was asking for an update. I would probably work with them one more time during a non-holiday time of the year.
