Most of us have been locked out of a car or a house at some point in our lives or we know someone who has. It can be a scary situation, and it makes us appreciate that there are professionals out there who can assist you during this type of emergency. At Eastway Lock & Key, Inc., we are proud to employ certified specialists who are licensed with the North Carolina Locksmith Licensing Board. If you require the services of a professional locksmith in Charlotte, North Carolina, you can trust us to be your first resource for all your residential and commercial needs. We look forward to working with you to keep your home or business secure.
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We call Charlotte our home and are proud to be a part of serving this wonderful community with all its locksmith needs. We take pride in our work and are confident you’ll love the results. If you have any questions about door hardware or any of the products or services we offer, don’t hesitate to contact us.
Reviews (47)
Mm C.
Jun 19, 2022
Tammy Benjamin
Jun 08, 2022
Tammy Benjamin
Jun 01, 2022
David S.
Apr 19, 2022
Sarah Markle
Apr 06, 2022
Karen Alexander
Mar 13, 2022
Brian Moreira completed our service call. We had 2 locks re-keyed and keys made. He was prompt, courteous and friendly. He also pointed out a problem with one of our doors that we may want to take care of in the future. Highly recommend Eastway Lock & Key! Our company has been doing business with them for years and they always do a great job!
Nate Tweet
Mar 09, 2022
Megan
Feb 12, 2022
Kaitlin Neumann
Feb 12, 2022
Kaitlin Neumann
Feb 05, 2022
Matthew Cascone
Jan 04, 2022
M. P.
Dec 31, 2021
Thomas Olik
Dec 03, 2021
Eyas Kd
Oct 06, 2021
Amy Hefferon
Oct 01, 2021
Just wanted to give some credit to Tracy who was the technician that responded to my service call to Eastway L&K, he was very prompt and friendly in his response and explained thoroughly what I could expect and costs, ETA, etc. Tracy was also upfront that he was on his way to another call that he had before me and let me know what side of town so I had an idea of about how long I'd be sitting with my kids locked out of my house!
He called back when done with the other call only a few minutes later to say he was on his way. Very professional and courteous; prompt in correspondence and honest. Thank you again!
He called back when done with the other call only a few minutes later to say he was on his way. Very professional and courteous; prompt in correspondence and honest. Thank you again!
Eyas Kd
Sep 30, 2021
Amy Baden
Sep 02, 2021
Last night I called from Freedom Park after discovering I had locked my keys in the car. AJ missed my call but ended up calling back! He was quick, personable, funny and professional. While I found my keys outside of my car in the park, my car door was opened without damage AND I would call for Eastway's service again, in a heart beat. Thank you, AJ for making a miserable situation way more palatable!
Marc Buchan
Jun 07, 2021
Jayne Bayquen
May 24, 2021
They were amazing! I've called around to a few places and Eastway Lock & Key were the friendliest, fastest, most professional, and most affordable option. They were truly a lifesaver and came out to my car right away and the mechanic was extremely helpful. I highly recommend them! Services: Auto locksmith, Re-key lock
Andrew Pons
Apr 19, 2021
Michele Lennon
Mar 04, 2021
Luke Nguyen
Jan 20, 2021
I went to Home Depot to try to get some keys for a church mailbox made. They told me they weren't able to do it. I went to Eastway Lock & Key and they were able to make them. I had 3 copies made and had no problems using any of them. They do have a setup outside for service due to COVID, and it was convenient and quick. Service: Copy building key
Brette Cardona
Aug 17, 2020
I just have to brag about an experience I just had with Daniel at Eastway Lock and Key. I locked my purse, keys and phone in my trunk while loading groceries. Several people were trying to pop my door open with no luck. LIKE THE LOCKSMITH ANGEL THAT HE IS, Daniel walked up out of nowhere offering to help and within minutes, I was in my car and on my way home. Thank you Daniel - you SAVED my day and my groceries!
M. Daniels
Jul 06, 2020
I contacted Eastway Lock & Key to assist me with rekeying the locks on my grandmother's house, after she had some remodeling. The technician that was sent out was knowledgeable, quick and very courteous. They may not be the cheapest in-town, but when it comes to safety I don't want cheap. I want efficiency and comfort in knowing my family is safe. I highly recommend this company!
Richard S.
May 04, 2020
Bev W.
Jan 08, 2020
Tim Thomas
May 19, 2019
Randy Hutchens
Jan 30, 2019
Anthony Vattimo
Jul 21, 2018
Jessica Johnson
Apr 04, 2018
Bruce Becker
Jan 30, 2018
Kim C.
Dec 23, 2017
A few days ago, I stopped in to get some copies of a key made (mine may be from the early 1900s and only Eastway can make a copy that works) and while I was there, forgot my debit card. Jack Cromer went out of his way to reach me on social media to let me know it was safe and locked up, and I could come by any time to grab. In a world where it seems hard to find honest, quality people (and service) anymore, Eastway leads the charge on both. They will continue to have a lock (pun intended) on my business as long as they're in business! Worth. Every. Penny.
Jeffrey Andrews
Jun 11, 2017
Raynette C.
Jan 17, 2017
Brandon S.
Jan 16, 2017
I have a Cannon Safe that had it's dial lock fail. Instead of just planning a standard service call, one of the staff gave me his personal cell number so I could call him back that evening and personally talk me through how to diagnose the problem. After a good hour or so of his help I was able to baby my safe open, thus saving quite a bit on money and time that would have been spent on him coming out to my house and doing the same.
He had even offered to call Cannon to see about getting a free replacement lock for the final repair, something I had been trying to do but could get no response when I tried their help line. Definitely a big help and a giant relief for both my sanity and wallet. :-
He had even offered to call Cannon to see about getting a free replacement lock for the final repair, something I had been trying to do but could get no response when I tried their help line. Definitely a big help and a giant relief for both my sanity and wallet. :-
Misha T.
Dec 03, 2016
Michael W.
Jun 11, 2016
After speaking with two other locksmiths and feeling like we would not be able to get a complicated lock replaced (front door), Daniel and Andrew at Eastway made things incredibly easy. Great follow through, excellent customer service and painless resolution. Great to work with a professional organization!
Audra G.
Aug 25, 2015
Katie R.
Jul 04, 2015
Very fast to come help when I was locked out of my house. The lock itself took a minute due to some loose screws on the door jam. Very friendly locksmith. He even tightened the screws on the door and frame after he opened the door, which I wasn't expecting him to do. Hopefully I won't need to call them again, but would recommend.
Benion H.
Dec 29, 2013
When we moved in to our new house, gave them a call to rekey everything. Prompt and courteous. Got the job done well. Two things I did not like so much: 1. They tried to talk us in to replacing our locks with something more expensive - all I needed was them to rekey for us. 2. Our keys have "Do Not Duplicate" stamped on them - not sure if this is going to be a problem is I ever need to get some extra keys made.
Paul B.
Jun 30, 2013
They came out pretty quickly and they helped me. It was fine but it wasn't cheap. The guy was very knowledgeable, creative and helpful. He was really knowledgeable about the door and how it worked and didn't work. He was very polite and very personable. He cleaned up after himself. I would recommend them.
Kristina A.
May 13, 2013
We needed to get our new home re-keyed and Eastway came highly recommended. Our home is a 50 year old Modernist home with mid-century commercial locks. Thankfully, Lawrence was familiar with the uniqueness of the locks' design and very deftly removed, cleaned and re-keyed them. We'd just had the entire interior and door repainted. Lawrence was so careful removing the weatherstripping and did such a thorough and thoughtful job. Watching him as he worked, I realized that he was the right guy for the right job. so knowledgeable and conscientious.
He made sure to explain everything he was doing and even showed me how to shoot my locks with lithium grease every six months to keep them in perfect working order. Eastway is lucky to have him and we're lucky he was our key guy.
He made sure to explain everything he was doing and even showed me how to shoot my locks with lithium grease every six months to keep them in perfect working order. Eastway is lucky to have him and we're lucky he was our key guy.
Julia M.
Apr 19, 2013
Stephen K.
Jan 25, 2010
Four places failed to cut my new mailbox key, but these guys knew exactly what the problem was - the postal service is using new blanks - and they had the updated versions on hand. After 2 weeks of searching, they were able to sort me out in 3 minutes. It doesn't get much better than that. But never mind their professional expertise: they were also very pleasant people. I had a little trouble finding the place, but they took pains to give me turn-by-turn directions until I was confident I could find it. Top notch.
Leonard G.
Oct 21, 2009
Joy S.
Sep 27, 2008
I recently had to get some keys made, and I went to Eastway for the second time since I've moved into my house. These guys are consummate professionals. I enjoy being around anyone who is the master of a trade.locksmiths, tattoo artists, welders.anyone who is an expert in a field and who gets excited to talk about that field. The guys at Eastway are these kinds of locksmiths. If you have a question about your keys and locks or safes or anything related to these aspects of security, go ask.
Michael S.