Premium locksmith solutions across Sacramento, CA. We are available around the clock and offer highly competitive rates.
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- Sacramento
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- Cash, Debit cards, Credit cards, Mobile payments
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Reviews (25)
Bright Future
Jun 11, 2022
I found this company on Google and called them for help; they sent the technician, who doesn't have a compatible key fob; I charged 450.00 pre-payment, and he promised to get me the next day. But call him he switched off the phone and did not answer my calls. I called the company about the issues they didn't help at all. This company took my money without any services. I don't recommend this company to anyone. This is a Scam company.
Covid Ethio
Jun 10, 2022
Jennifer Santos
Feb 19, 2022
Lisa Geren
Feb 17, 2022
I am a small business owner myself, so it is with great reluctance that I am writing this negative review. I called A24 Locksmith to my place of business, Bath & Biscuits around the 6th of January to fix the facing on my safe. He arrived and explained to me that the safe was not very sturdy and the location in the back of the shop installed into a wall that lead to the outside was not very secure.
He talked me into purchasing a chest safe that he would order and bolt to the floor in a my secure location. I charged the $150 deposit to my credit card. The balance of $386 would be due on delivery. Although I found this to be rather expensive, I was also paying the labor to bolt the safe into the cement floor. The safe was delivered the following week by a handyman.
He required payment prior to "installation." However, he had no way of accepting a credit card, nor would he accept a check, and I did not want to give him cash. He also had no way of giving me a receipt. I told him I council pay him via Zelle, so he called his boss. His boss had him wait to install the safe until he received the Zelle payment notification.
The handyman spent an hour unpacking the small safe and attempted to program it, and then told me I would have to call the customer service line to set it up. I asked him if he was going to bolt it to the ground, and he told me he could not do that. I told him that the owner had charged me for installation. He told me to take it up with him. That night I went to Costco and noticed the identical safe for half of what he charged me, I sent an email to the locksmith that night asking him to come pick up the safe and refund my money.
While he did not respond to my email, the same handyman showed up up at my shop the next day and removed the safe. It has been 6 weeks, and I have still not received my refund. After calling, texting and emailing him several times, I finally reached him. He told me that he never received my payment. I told him that was not true because he would not let his handyman leave until you had confirmed payment.
I sent him a text which showed him that the Zelle payment had been delivered to him as well as my the entry from my bank statement showing that it had been taken from my account. He insisted that he did not receive it. I told him that I would have transaction traced, but in the meantime, I expected him to refund my $150 deposit he charged my credit card.
He said "OK." Ten days later, I received verification that he had received my payment from Zelle. I asked him then to refund my money in full. After ignoring my calls and texts over the next few days, he finally asserted, admitting he found my payment, But he said that the deposit was non-refundable and that there was a restocking fee. I forwarded to him the invoices, which made no such claim.
Last week, he refunded three $150 he charged my credit card, it he still had not refunded the additional $386. I have sent him several requests through Zelle, which he has let expire, and I even sent him and invoice through Square, which all he need do is click on the button and add his credit card info. The invoice is still outstanding, And he is no longer returning any of my attempts to communicate with him, I have no choice now but to take him to small claims court.
All of the evidence is against him- he will not win. I just don't understand why he won't refund my money when he has admitted that he owes it to me. Stay away from this guy!
He talked me into purchasing a chest safe that he would order and bolt to the floor in a my secure location. I charged the $150 deposit to my credit card. The balance of $386 would be due on delivery. Although I found this to be rather expensive, I was also paying the labor to bolt the safe into the cement floor. The safe was delivered the following week by a handyman.
He required payment prior to "installation." However, he had no way of accepting a credit card, nor would he accept a check, and I did not want to give him cash. He also had no way of giving me a receipt. I told him I council pay him via Zelle, so he called his boss. His boss had him wait to install the safe until he received the Zelle payment notification.
The handyman spent an hour unpacking the small safe and attempted to program it, and then told me I would have to call the customer service line to set it up. I asked him if he was going to bolt it to the ground, and he told me he could not do that. I told him that the owner had charged me for installation. He told me to take it up with him. That night I went to Costco and noticed the identical safe for half of what he charged me, I sent an email to the locksmith that night asking him to come pick up the safe and refund my money.
While he did not respond to my email, the same handyman showed up up at my shop the next day and removed the safe. It has been 6 weeks, and I have still not received my refund. After calling, texting and emailing him several times, I finally reached him. He told me that he never received my payment. I told him that was not true because he would not let his handyman leave until you had confirmed payment.
I sent him a text which showed him that the Zelle payment had been delivered to him as well as my the entry from my bank statement showing that it had been taken from my account. He insisted that he did not receive it. I told him that I would have transaction traced, but in the meantime, I expected him to refund my $150 deposit he charged my credit card.
He said "OK." Ten days later, I received verification that he had received my payment from Zelle. I asked him then to refund my money in full. After ignoring my calls and texts over the next few days, he finally asserted, admitting he found my payment, But he said that the deposit was non-refundable and that there was a restocking fee. I forwarded to him the invoices, which made no such claim.
Last week, he refunded three $150 he charged my credit card, it he still had not refunded the additional $386. I have sent him several requests through Zelle, which he has let expire, and I even sent him and invoice through Square, which all he need do is click on the button and add his credit card info. The invoice is still outstanding, And he is no longer returning any of my attempts to communicate with him, I have no choice now but to take him to small claims court.
All of the evidence is against him- he will not win. I just don't understand why he won't refund my money when he has admitted that he owes it to me. Stay away from this guy!
Chelsea S.
Jan 07, 2022
Leroy Sykes
Nov 24, 2021
Abe
Oct 25, 2021
Deon Barron
Jun 28, 2021
Anna Rudac
Jun 26, 2021
This address is a scam too. Was driving to a few different Locksmiths addresses from Google tonight and all of them are either somebodys houses or somebody's businesses. Just lost my evening. I called the number and asked what is their true address in Sacramento area because I need to make a car key. The lady asked my phone number and said that their worker will call me back.
Nobody called me and I called them again. The lady answered that the gay will call me back. Yes, in a few hours a locksmith worker called me. I asked what is their Sacramento true address to make a key. He said that I have to give him my home address and he will come to my house and will make a key for me. That is just disgusting. Totally scam.
Nobody called me and I called them again. The lady answered that the gay will call me back. Yes, in a few hours a locksmith worker called me. I asked what is their Sacramento true address to make a key. He said that I have to give him my home address and he will come to my house and will make a key for me. That is just disgusting. Totally scam.
Vanessa Martinez
Apr 21, 2021
Technician damaged my doors after using air compressor. Wrote a report with dispatch and he told me a supervisor will call me in the morning. When I didn't receive a call I called them asking for a supervisor and they said they did not have anything on the incident and that the supervisor is not available or it's impossible to talk to them. May need to get police involved and report to California Bureau of Security and investigation Service. Still no word from supervisor!
Monte Post
Apr 06, 2021
Was told at 11:45am I would have service in ABOUT an hour. FOUR hours later I talked to the tech AGAIN! Who had told me two and a half hours earlier he was hung up on a job. No courtesy call! Then when I called over four hours after first contact the tech could not or would not give me a time to expect him and in the background I heard what I thought to be a family and I asked him if he was home having dinner and he said no I'm on a family call. WHAT!
He passed up on a $285 ten minute job and F----d me off. I read several reviews before calling this service. My guess is the reviews were from friends and family. Again the sage advice of "BUYER BE WARE"!
He passed up on a $285 ten minute job and F----d me off. I read several reviews before calling this service. My guess is the reviews were from friends and family. Again the sage advice of "BUYER BE WARE"!
Taylor Roberts
Mar 11, 2021
I lost my only car key, I called this place and the guys came the same day! Worked on helping me get into my trunk as well! Awesome Hard working guys, got my new keys up in running in about an hour or so! Thank you so much for helping me get two brand new keys quick and for an awesome price! Services: New key fob creation, Car digital & remote key reprogramming
William Flippo
Feb 28, 2020
Mike N.
Jun 07, 2019
Antonio Campana
Hey I know they’ve got some bad reviews here but these guys really knocked it out of the park for me my key was broken in the ignition and then my spare jammed into the ignition over the broken piece the dealer wanted 1200 and these guys knocked it out in 2 hours for 350 the tech was incredibly cool n nice showed up on time super great communication would definitely recommend again
Amara Gibson
Great service! Thank you Sean! I cannot thank you enough. I just locked my keys in my car after an especially rough day, and Sean called me back quickly & gave me the rundown of what to expect and came out fast. No surprises. I wasn't expecting that kind of service this time of night. Everyone was so kind and helpful when they didn't have to be. It was really appreciated. Thank you.
Kim Martin
Vaska B.
Called the only other 24 hour open locksmith which is low rate locksmith they blew me off then called me back saying it's going to take a least 30 min for him to get here then about an hour make the key I didn't have that kind off time so call A24 Hour locksmith anwsered right away told me the price up front which was cheaper then what the other guy offered.He told me he will be there with 10 min which he was was super friendly and introduced him self as Adam was polite explianed everything and took him 5 min and I was ready to go. I have had other locksmith but never this fast amazing service !!!!!!
Adam Thank you so much you a life saver as this was my only car.
Adam Thank you so much you a life saver as this was my only car.
Stan Godwyn
Kevin Ayala
Khalilah Gildersleeve
Melvin Ewing
John Hayden
Jael Gonzalez
These people are life savers! I was locked out of my car on Sunday morning, and I called in hoping that they would be able to come right away. They came within reasonable time, dressed properly and gave me a good price. He even helped me by giving me some ideas on how to avoid this problem in the future. My tech had a great attitude for an early Sunday morning!
Liam Braddy