Lock Stock & Barrel

Never returned my call Call multiple times on multiple days at different times Stop by the shop several times never open Does anybody know if hes still in business

They were able to pick the lock of an old trunk that had been closed for generations. Very reasonable rates, friendly guys.

Shop is short staffed and works limited hours, the see person by appointment only, lot of hassle if you are in a lock emergency!

Good work but took awhile to get the blanks. They lost my phone number so I checked back several times in 2 months and the keys had been completed.

No one ever answers the phone. No answering service. Come to find out hours are 9am to 1pm. How convenient. Dropped by to have special key made. Custom order. They said three days. "We will call you". After 2 weeks, I called to follow up. No record of order! "We will look into it and call you back". No return call after 5 days. Do not bother here. Completely unprofessional and unreliable.

Solid business - they cut custom keys that other non locksmith places that also cut keys wont. Simple, fast, and affordable. Their hours are short so.

The technician who fixed our door's lock was punctual, polite, and very skillful. I am so grateful for his service!

Came here because I needed a basic key copy onto a "fun" key. I initially checked another place but they didn't want to be liable for messing it up which I thought was odd because isn't it done by machine anyways? Anyways, the only struggle I had was trying to figure out the hours online -- they weren't posted anywhere so I finally went and their hours are 9:00 AM to 1:00 PM, Monday through Friday. Key was quick, easy, and affordable. Hard to find an actual person to help cut because the minute key machines suck! They always leave terrible edges!

It's alright. cheap enough, gets the job done. never seem to have the keys I need in stock, and if you go, make sure to look up the hours. not open as late as you'd think

Amazing people. If you can't find it, they probably have it. And if they don't, they can probably help you get it. Service is honest and frank. No frills, but they'll always be respectful!

Critical: Professionalism Do not follow through on scheduled service calls, don't call to advise they coudn't make it. Nothing. Then they don't answer when you call to follow up. Don't waste your time with this company.

Five stars. The owner of Lock Stock and Barrel has helped me out on hardware specs a couple of times. Very friendly and willing to take questions and make recommendations.

These guys seem to be very no-nonsense hard-working roll up your sleeves and get to it kind of guys. I had an issue with a medeco lock and they were very persistent in fixing it and where very reasonable with the cost. I would highly recommend these guys for their quick schedule expansive knowledge and tenacity. One nice thing that I learned recently is that if they agree to take on your job and cannot complete it for whatever reason, there is no charge.

This really sets them apart since many companies will charge you for 'shop time' even if they cannot fix the issue. However, in those situations, I think that it might still be prudent to 'tip' them for their time even though it isn't required. Also if they cannot fix the issue they will try to send you to a company that can fix it. I highly recommend these guys and will continue to work with them in the future. If this review helped, please hit 'Like'. Thanks.

Super quick and easy key copies. In and out in less than 5 minutes. 5 key copies for $6. The guy who helped me was extremely friendly and helpful. Really glad I chose them as my locksmith.

I brought in an old surface mount deadbolt lock. I had no keys, and there was a part missing from the lock. Same day the The lock was repaired, and the price was very reasonable. Plus I now also have three keys for the lock. HIGHLY RECOMMENDED!

Rick was super helpful and fit all my locks perfectly! Also my doggie made a new friend! Thanks!

I've been here a bunch of times to get keys copied. The guys at the counter are always friendly and they do the job for a cheap price in a matter of minutes. I have no complaints.

This review is based on the only exchange I've had with Lock, Stock and Barrel. I went in with a photo of the accidentally closed lock of a 1920's steamer trunk lock, wondering if they could pick it for me. The fellow said probably not, and went in back to check. He said that they've had poor luck with such locks. So, I asked if I could bring it in and they could drill it.

He said they don't have the room for this! I asked if I could drill it myself. "Yes." So, what kind of bit would he suggest. Oh no, he said, we don't give advice because we don't want to be responsible for people's property. So, I have a thought or two. I can't recall the last time that a merchant flat out refused any sort of advice.

Any at all. It was as though he wanted to generate bad will, not good will, and my reaction is what one would probably expect of a customer: frustration, dissatisfaction, anger, and, oddly enough, boredom. Probably too many 'no' answers in a row. Oh, and you might try A-1, as it turned out. OKAY! Two months later from the above review and engagement: I learned to pick the lock, and picked it, in an hour, after having known absolutely nothing about it all.

So this guy at this place was, essentially, a lazy jerk. I do intend to tell him so, at the counter. in a way that won't cause trouble, but just for feedback, and my own good feelings!

The gentleman there produced a working spare key for me from a pretty worn down original. This was my third attempt to get one after having gone to one of the bigger hardware stores twice before and gotten keys that didn't work. It was cheaper, too. I was in the place for less than a minute. I won't go elsewhere from now on.

These guys were fast, friendly, and seriously knowledgable about their trade. I would call them again in a heartbeat.

On Thursday May 14, 2015 the owner or an employee representing the company of Lock, Stock and Barrel verbally accosted and threatened my wife, my three young children ranging from 9 years old to 4 months and I. We were parked in a five minute drop off zone on Elm Street next to the Portland Public Library. My wife was in the process of dropping me off at work.

We had just parked at the spot about a minute before a minivan with the Lock, Stock and Barrel logo on its side arrived. The driver stopped behind us double parking for a moment before he drove up beside my open window and asked gruffly if we were leaving. I responded that we were leaving in a few minutes. He then backed up to his previous position, double parking behind our vehicle and stayed there for 30 more seconds.

He then pulled up alongside us pulling up slowly and deliberately as close as he could get his van to my passenger side door. He then slowly opened his door very nearly hitting the side of our vehicle with his door as he had stopped within 12-15 inches of us. He made a production of getting out while he was blocking traffic by double parking despite the fact that there were other parking spots open on the same side of the street.

The driver then angrily implied that we were in the wrong by parking in a drop off zone. He said that the five minute drop off zone spot was only for dropping off library books in the night deposit slot. I responded that no, the spot was meant for dropping off passengers and that we were legally parked and would be leaving in a few minutes. He then got back into his vehicle (after leaving the door open blocking us in which didn't even allow me to open my door.) and for the third time backed up his van into oncoming traffic coming down Elm Street and double parked behind us.

I assume that he was then taking down our license plate for whatever reason, but both my wife and I felt very threatened. I especially felt worried and alarmed about leaving my wife and our nine and six year old sons and four month old daughter; not knowing if he would be waiting down the street to further accost them while I was left at work. Road rage is a very real problem in today's society.

It is especially horrendous when committed against a defenseless woman and her children because the driver felt like he was inconvenienced while dropping off library books. It is especially unwise when you commit road rage while in the business of a company that you are representing with its company vehicle. Not only will I never use the services of Lock, Stock and Barrel, but I will recommend to my friends, family and co-workers that they not use their services as they are represented or owned by a white haired, graying middle aged man in his mid to late 50's wearing glasses and a ball cap who has many anger issues.

In and out within 3 minutes! Had to copy 2 regular door keys and they came out to be $5 total. Private lot, quick, friendly, and professional service. Couldn't ask for more!